
Visitors living outside the EU cannot use the regular refund procedure. Please request your refund via refund@voodoovillage.be.
Together with Ecofest we aim for a sustainable and waste-free festival. One of the ways we minimize our impact on the environment is by implementing eco-friendly measures such as planting trees, using reusable cups and biodegradable straws, and offering recycled plastic EPs and decomposable tableware. We also work to optimize transport and energy usage, and collaborate with subcontractors to do the same. These efforts help us reduce our carbon footprint and create a more sustainable festival.
The nearest train stations are Kapelle-op-den-Bos and Vilvoorde. Be aware that from these stations it's still a 10 to 20 minute ride by taxi or Uber to the festival location. Please make sure to follow the instructions provided by our stewards throughout the process. We kindly ask that you respect our neighbors and help keep the area clean.
You can change the name on your ticket by following these steps:
Open your order confirmation email and click “My Order.”
Can’t find the email? Visit https://account.paylogic.com/i-lost-my-tickets to access your account.
Find your order and click the three dots next to your ticket.
Select “Change Ticket” or “Name Change” and follow the instructions.
Please note: A name change fee may apply. Changes are usually final, so make sure all details are correct before confirming.
We believe in the power of unity and self-discovery. By bringing people together and providing opportunities for personal growth, we aim to create a transformative and meaningful experience for all. We believe that through unity and self-exploration, we can create a more positive and fulfilling world for all.
Our community building efforts at the festival have a lasting impact on our attendees and the wider community. By organizing yearly gatherings, we create a sense of belonging and connection among attendees. We also strive to create a multicultural environment where acceptance is a core value, promoting understanding and inclusivity among all attendees.
Tickets will be available for download from the start of September.
We use sealed ticketing to ensure that every guest enters the festival with a valid ticket at a fair price. This system helps prevent scalping, guarantees fair access for all visitors, and protects against fraud and counterfeit tickets, as tickets cannot be copied or resold illegally.
Artistic expression is a key element of our festival. We work with both local and international artists to showcase a diverse range of artistic styles and mediums. Our festival provides a platform for these artists to share their talents and creativity, and their unique handcrafts and ways of expression add value to our event. Our festival serves as a playfield for artists to explore their artistic freedom and share their work with a wide audience.
You can easily generate your VAT invoice by clicking the “Generate VAT invoice” button at the bottom of your order confirmation email.
If this doesn’t work, please contact us at info@voodoovillage.be.