REFUNDS

The refund period has now ended.
You could request a refund between September 19, 2025 at 9:00 and October 3, 2025 at 09:00.
After this date, refund requests are no longer possible.

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Starting from October 3, the processing of all refund requests has begun.
Please note that it may take up to two weeks for all refunds to be completed and transferred back to your account.

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Refund fee:
Each refund request includes an administrative cost of 1.25 SOULS (€2.50).
This fee is automatically deducted from your remaining balance.

 

Visitors outside the EU:
If you live outside the EU, you cannot use the regular refund procedure.
Please contact refund@voodoovillage.be to request your refund.